Online shopping keeps growing, and how you ship your goods makes or breaks the customer experience. Here are the dos and don'ts of getting products to your customers safely — and keeping your reputation intact.
DO secure goods with tamper-evident courier bags
Theft and tampering are real risks in transit. A tamper-evident courier bag means no one can interfere with your products without it showing — saving you costly refunds and reputation damage.
DO be honest about turnaround time
Don't promise 3–5 days and deliver in 15. State your expected dispatch and delivery times clearly, keep your shipping policy easy to find, and contact customers promptly if there's a delay. Communication is everything.
DON'T post small products in oversized boxes
Oversized packaging frustrates customers, creates waste, and costs you more in shipping and materials. Match the box to the product — everyone wins.
DON'T send fragile items unprotected
Nothing damages trust like a broken product. Bubble wrap is a must for glass and ceramics, while void fill protects electronics, phones and pharmaceuticals.
DO make your packaging look great
Printing your logo on boxes and bags reinforces your brand, lifts perceived professionalism, and improves the unboxing experience — which drives repeat sales.
FAQ
What's the best bag for posting online orders?
Tamper-evident courier bags for soft or unbreakable goods; add bubble wrap or void fill for anything fragile.
How do I reduce shipping costs?
Right-size your packaging and use lightweight protective materials so you're not paying to post air.
Shop mailing & protective packaging
Browse courier bags, bubble wrap and void fill at QIS Packaging — delivered Australia-wide. Call 1800 555 343 or email info@qispackaging.com.au.
